Management Team

Sean Freeley - President

With over 15 years of experience in HOA management, Sean Freeley brings a wealth of knowledge and a proven track record of success to Packard Management Group. As President, Sean is known for his strategic leadership and commitment to delivering exceptional service to every community we serve. His expertise in HOA management, combined with his ability to foster long-term client relationships, has led to an outstanding record of client retention.

Sean attended Old Dominion University and developed a passion for building strong, enduring client relationships, which has been integral to his success as a leader. His deep understanding of industry best practices, California HOA law, and operational efficiency allows him to guide both his team and clients toward long-term success. With a focus on proactive solutions and attention to detail, Sean ensures that communities under his leadership thrive, creating environments where homeowners and boards feel valued and supported. A true expert in his field, Sean’s leadership and vision continue to drive Packard Management Group’s growth and reputation as a trusted partner in HOA management.

Sean has a proven ability to transform mismanaged communities into well-organized, efficiently run associations. His strategic approach involves identifying operational gaps, implementing effective systems, and fostering transparent communication to enhance overall management. Under his leadership, communities that once struggled with disorganization and inefficiency are now models of seamless, high-performing governance.

Carolyn Ruiz - Director of Accounting

With over 20 years of experience in accounting, including more than 15 years in community association management, Carolyn Ruiz is a seasoned professional with a strong track record in financial operations. She has extensive expertise in managing accounts payable, accounts receivable, escrow functions, and a background in construction management, where she contributed to budgeting and forecasting for apartment communities.

As Director of Accounting at Packard Management Group, Carolyn oversees all financial aspects for our community associations. She is instrumental in developing efficient procedures, optimizing operations, and ensuring high service standards. Carolyn also plays a key role in training and guiding our teams to enhance productivity and effectiveness.

Her leadership in successful projects, including a major software conversion for both accounting and management teams, underscores her commitment to continuous improvement. Carolyn earned her Bachelor’s Degree from the University of California, Irvine, and is dedicated to delivering excellence in financial management to support the success of our communities.

Lori Mills - Community Portfolio Senior Manager

Lori Mills brings over 15 years of dedicated experience in community association management, all of which have been proudly spent with Packard. As a San Diego native, Lori has a deep connection to the communities she serves and a strong commitment to their success.

Widely regarded as one of the most knowledgeable managers in the industry, Lori is an expert in navigating complex board procedures, resolving conflict with professionalism and tact, navigating and applying California Civil Code, and executing high-level administrative and governance functions with precision. Her depth of expertise and steady leadership make her a trusted advisor to both board members and residents alike.

Outside of work, Lori is an avid dog lover who enjoys hiking, camping, and exploring the outdoors (often with her four-legged companions by her side).

Sandy Rush - General Manager - Paloma Del Sol

With over 20 years of experience in the HOA management industry, Sandy Rush brings a wealth of knowledge, leadership, and a steady hand to the day-to-day operations in her role as the General Manager at Paloma Del Sol, a large-scale community in Temecula, CA. She attended Fullerton College and holds certifications through the California Association of Community Managers (CACM), demonstrating her ongoing commitment to professional growth and industry excellence.

Sandy is known for her proactive approach to problem-solving, clear communication with residents and board members, and her deep understanding of California HOA law and best practices. She navigates complex community dynamics with the same focus and calm she brings to one of her favorite pastimes, boating. Just as she steers confidently through open waters, Sandy helps guide associations through challenges and into smoother, more efficient operations.

Beyond her professional role, Sandy volunteers in her local community, particularly through youth sports programs. Her dedication to building strong, connected neighborhoods is evident both in and out of the office, making her a valued leader at Packard Management Group and a trusted partner to the communities she serves.

Brenda Tavares - Community Portfolio Manager

Brenda Tavares brings nearly 10 years of experience in community association management and is known for her calm, steady approach and unwavering dedication to client satisfaction. Raised in Kansas and having attended Grossmont College, Brenda blends Midwestern warmth with San Diego insight to serve her communities with care and professionalism.

Her creative problem-solving skills, tireless work ethic, and client-first mindset make her a trusted resource for board members and homeowners alike. Brenda consistently goes the extra mile, ensuring that each of the communities she manages receives thoughtful, responsive, and results-driven service.

Outside of the office, Brenda enjoys spending quality time with her daughter and practicing yoga, both of which reflect the balance and focus she brings to her professional life.

Josh Steinbock - Community Portfolio Manager

Josh Steinbock brings more than 15 years of high-level experience in the community management industry to the Packard team. His background includes a wide range of management experience, including portfolio management, high-rise management, and large-scale onsite leadership. He has also held senior leadership positions, including roles as a General Manager and Vice President.

With a deep understanding of operations, governance, and client service, Josh takes a proactive and solutions-focused approach to community management. He is known for his energy, strong communication skills, and dedication to building strong client relationships. His ability to quickly assess situations and deliver practical results makes him a valuable asset to both the communities he manages and the Packard team.