Packard Hospitality Management (PHM) is a full-service association management company. Our portfolio includes associations with planned unit developments, condominiums and mid-rise properties of both new construction and conversions, and commercial associations.
We have an outstanding reputation for providing high quality, professional and exceptionally responsive service to our client associations. The personalized service we provide to our Boards of Directors sets PHM apart. Our corporate culture fosters creative ideas and solutions, and encourages innovation as we continually strive to improve the service we provide our Boards.
The Packard business model is designed to identify the specific needs of any Board of Directors and tailor a business plan to effectively and efficiently meet them. We implement that plan by focusing the commitment, creativity, and persistent resourcefulness of our talented professional staff members to anticipate required actions, deliver remedies-rather than excuses, and provide complete accountability in every aspect of our role as managers and fiduciaries. We continually review and analyze every project to confirm that we have identified the best solutions, are maximizing efficiency and are delivering the highest level of service.
An experienced manager on our staff will advise and support your Board. Their primary responsibility will be to ensure that your board receives the outstanding service upon which each PHM client has come to expect. The array of services we can provide includes:
- Strong fiscal management from annual budgets to detailed, concise and on-time financial statements, cash flow and reserve account analysis, assessment collection and delinquency processing and tracking
- Monitoring Civil Code changes and CID industry trends and managing compliance.
- Annual and Board Meeting planning and scheduling, preparation of agendas, reports and documents, maintaining minute books and members' records.
- Maintenance programs that enhance the physical appearance and condition of the individual community's assets while being responsive to specific work requests.